FAQ's

Before I Go

How do I get there?
    You can choose to:
  1. Make your own way there using the location provided on this website, or
  2. Request for transfer service by Borneo Eco Tours to/from Kota Kinabalu at an additional surcharge.
Is it safe?
All adventurous activities including quad biking involve an element of risk. However, it is safe as long as you follow the full instructions and safety briefing given by our guides. All tours are accompanied by one guide and sweeper, who will lead you through the tracks and will assist during riding. All participants are required to sign an indemnity form prior to riding.
Do I need to book in advance?
Yes. We highly recommend that you book ONE WEEK prior to date of tour. A 100% payment in full is required to confirm your booking.
What makes your tour different from other operators?
    Borneo Quad Biking is different from other operators for the following reasons:
  1. We are currently the only quad biking operator in the district of Kiulu.
  2. We are part of Kiulu Farmstay – a community based ecotourism project – which implements a social entrepreneurship approach that acts as a catalyst for community development and capacity building.
  3. We contribute RM10 for each adult who purchase our tour package to the MUKEST (Mukim Ulu Kiulu Ecotourism Solutions and Technologies) Community Development Fund.
What should I wear?
We recommend that you wear long pants, comfortable clothing and trainers. For your safety, open-toe shoes and flip flops are not allowed. We’ll kit you out by providing helmets and gloves.
What should I bring?
After a day out on our quadbikes, you will either be muddy, dusty or sweaty – so bring a change of clothing. A small backpack is best for carrying the essential items – sun block, sunglasses, hat, water bottle, personal medication, towel, and camera. Lastly, bring your excitement and adventurous spirit!
What does a Double Rider mean?
    A double rider bike carries 2 riders in tandem (1 driver and 1 optional pillion passenger)
    Notes:
  • Driving license is not required for pillion passenger
  • Driver has the responsibility to ensure the safety of the pillion passenger.

On the Road

How long is the ride?
Our normal tour packages offer 2-3 hours for Half Day Tour / 6-7 hours for Full Day Tour! This duration includes the safety briefing and practice run.
Are there any activities I can do besides quad biking?
Yes. There is hiking, indigenous sports, handicraft making amongst other things. Please visit Kiulu Farmstay Things To Do page or email us at info@borneoquadbiking.com for more information.
What is the minimum age?
All participants must HAVE VALID DRIVING LICENSE.
Do I need driving license to ride a quad bike?
Yes. Valid driving/motorcycle license is required.
I have never done a quad biking before. Do I need to have previous experience?
No experience is required, so if you have never tried quad biking before then fret not, we’ll have you revving these four-wheelers in no time! A safety briefing and practice run are given before the tour begins to ensure you are familiar and comfortable with our quad bikes.
What happen if its rains?
The weather does not affect our quad biking adventure tours. After all, it is more fun to ride in the warm tropical rain! In the event of inclement weather conditions, we will not proceed with the tour for your safety is our priority.
What type of quad bike do you have?
We currently have two single-seater 150CC EGL and four 300CC semi-automatic quad bikes.
What time should I arrive for my quad biking tour?
We ask that you arrive at least 30 minutes before your tour begins so that you have time to fill out the indemnity form and be fitted for quad bike, helmet and gloves.
How many person in a group?
Our minimum is TWO persons and we take up to SIXTEEN riders in a group with one guide and a sweeper.
Where does the tour go?
Our quad biking adventure tours travel through paved roads, gravels and muddy terrain with panoramic views of the local villages, paddy fields, mountains, jungles and plantations.
Will there be a guide with us or do we ride on our own?
To ensure your safety, you will be accompanied by one guide and sweeper throughout the tour. You will not be riding on your own.
What is your No-Show policy?
  1. Participants who do not show up for their tour will be considered as NO-SHOW.
  2. We may be able to reschedule your tour if unforeseen circumstances arise provided that you notify us within 24 hours that you could not make it. This is based on tour availability.
  3. NO refund will be provided for no-show.
What is your Late-Arrival policy?
  1. We require all participants to arrive at least 30 minutes before the tour begins.
  2. As we run on a timed schedule, it is only appropriate that we start all of our tours on time. We need to be considerate of other participants who may have other activities to do – we do not want them to wait and be late for their next activity!
  3. If you are running late, please contact us to let us know. We will try to reschedule your tour to a later time.
  4. NO refund will be provided for late arrivals.
Rules and regulations
  1. All participants must wear a helmet at all times.
  2. All participants must listen and follow the instructions given by the guide.
  3. All participants are required to read and sign the Indemnity Form prior to riding.
  4. All participants must travel at a speed that is deemed safe and reasonable throughout the tour and; as is set by the guide, to ensure safety.
  5. Our quad biking adventure tour is NOT a race but a guided tour. You will be responsible for damage to the quad bike caused by carelessness and recklessness or violations of the rules.
  6. All participants must follow the guide in a single tag-a-long file line spaced approximately 3-4 bike lengths apart.
  7. All participants must take responsibility to become aware of the features of the quad bikes prior to riding, including location of brakes, throttle, and ignition switch.
  8. The use of drugs or alcohol are strictly PROHIBITED.
  9. You are responsible for the equipment you use.
  10. No riding in unapproved areas; we have designated tracks to follow.
  11. No tricks, jumping or tail sliding.
  12. We reserve the right to cancel or change tours due to inclement weather, safety reasons, insufficient bookings or events beyond our control. Refunds are not offered but tours may be rescheduled at an alternative date.
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